Q: How much do I pay for shipping?

A: Domestic shipping via First Class mail is  $3.30 within the US. Other shipping options are available such as Priority and Express shipping and charges vary from $6.60-$16.60. International shipments start at $3.80. We can ship your item anywhere in the world. Shipping charges are calculated accordingly during checkout. Don't forget that all orders over $50 get free First Class shipping with discounts offered for Priority and Express shipping options.

Q: What forms of payment does Jeyla accept?

A: Jeyla accepts all major credit cards as well as Paypal. If you do not feel safe making online purchases, we also provide the option of paying by check or money order as well as being able to take orders over the phone.

Feel free to call us at 815-272-5613 for any further questions or to place a phone order.

Q: Is my information secure ?

A: Absolutely. Jeyla does not share any of its customers information with anyone. Our site is encrypted at the highest security level to ensure your credit information's safety. Your personal information is not shared with any outside party and is for Jeyla's records only.

Q: Can I order a custom size or color ?

A: Your wish is our command !! Let us know the item you are interested in and the size and color you would like. We will get back to you with a price and lead time immediately. All custom orders must be paid in full and will have a lead time of 2-4 weeks depending on the item. Jeyla can make its items in any size and we have a wide range of bead colors available. E-mail us at support@jeyla.com for more information.

Q: How can I find out more about your promotions and new items ?

A: Jeyla has a newsletter that is sent out as we have new items added to our site as well as our unique promotions.  We also send out discount coupons several times a year to make show our appreciation for your repeat business. You can sign up for our newsletter on our homepage or during checkout.

Q: Do you offer international shipments ?

A: Yes, we sure do. We can ship your item anywhere in the world. Shipping charges are calculated accordingly during checkout

Q: Can I get my order faster ?

A: If you need your shipment made overnight or a 2 day shipment for a last minute gift or any other reason, please let us know. We will do everything possible to get your shipment sent the way you would like.

Q: How can I track my order ?

A: All shipments are made by USPS unless specified otherwise. You will receive an e-mail when your order is shipped. You can use the following link to track your shipment  http://www.usps.com/shipping/trackandconfirm.html

Q: Does Jeyla sell wholesale ?

A: Jeyla does have a wholesale department that can be reached at wholesale@jeyla.com .